Job Description
Certified Medical Assistant Position Status :
Full-time | Clinical or Operation :
Clinical | Location/Division :
Central Phoenix Women’s Health Care |
OL2/Organizational Code:
AZ015 | OL3/Department Code:
(e.g., 5000) | Supervisory:
No
|
FLSA Status:
Non-Exempt | Travel:
No travel required
| Reports to:
Mary Maryniak |
| Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. |
JOB DESCRIPTION Summary: The Certified Medical Assistant primarily provides clinical and administrative support to our OB/GYN physicians and other clinical staff. This position requires strong communication and organizational skills and being able to be empathetic towards patients while maintaining confidentiality and professionalism.
Essential Functions: - Responsible for verifying patient information by interviewing patients, recording medical history, and confirming the purpose of the visit.
- Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
- Responsible for collecting and preparing laboratory specimens, giving patients injections, and drawing blood.
- Secures patient information and maintains patient confidence by completing and safeguarding electronic and paper medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
- Informs patients by transmitting physician orders and questions about surgery.
- Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations.
- Assist with sterilizing equipment / maintain proper working knowledge of the Autoclave.
Primary Duties: - Prepare exam rooms for patients including stocking with proper supplies and cleaning after each patient visit .
- Manage the flow of patients to optimize the physician’s schedule.
- Maintain accurate and timely patient documentation in the EHR system.
- Assist providers with in-office exams and procedures while ensuring patient comfort.
- Educate patients on reproductive health, prenatal care, contraception, and other health related concerns.
- Respond to (patients/vendors/employees)
- Maintain efficient supplies on hand and place appropriate orders to maintain supplies.
- Sterilize equipment and exam rooms after each patient visit .
- Coordinate and collaborate with team members.
- Schedule patients visits and follow-ups.
- Aide in answering phones, checking in and out of patients when needed.
- Other duties as assigned.
Knowledge, Skills, and Abilities: - Strong knowledge of medical terminology .
- Knowledge of patient care techniques, administering injections, drawing blood, taking vitals, and performing basic lab tests.
- Knowledge of sterilization processes .
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Customer service skills in handling patient questions and concerns with professionalism, empathy and patience.
- Excellent communication and interpersonal skills.
- Ability to handle unexpected situations calmly and problem-solving patient concerns or conflicts.
- Ability to collaborate in a team environment.
Work Environment - May require occasional travel or overtime.
- Work is performed in a professional healthcare setting.
- This position operates in an office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
- Exposure to communicable diseases, blood-borne pathogens, and toxic substances in the work environment.
Physical Demands - Ability to lift and move medical equipment and supplies up to 25 pounds.
- Extended periods of standing and walking.
- Manual ability to handle instruments and equipment.
Education - Must have a current valid certification as a Medical Assistant.
Experience - Experience and knowledge of an EMR preferred but not required.
- Prior experience working in a women's health or OBGYN setting is highly desirable.
Please note: Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions .
This job description is not intended to be inclusive of all responsibilities and duties; the needs of the division can change at any time. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. ______________________________ _____________
Employee ( Print) Date
______________________________
Employee Signature
Job Tags
Full time, Work at office, Monday to Friday,