Job Description

The Medical Assistant will manage the customer flow throughout the clinic and assist providers in the management and treatment of their customers. Customers come from a variety of backgrounds and various age groups requiring individualized care including infants, children, adolescents, adults, or geriatrics. . Delegable tasks and competencies are specific to the role of the Supervising Nurse and Supervising Provider and are described by the Minnesota Board of Nursing and the Minnesota Board of Medical Practice. The Medical Assistant receives direction and collaborates with the Clinic Supervisor, Clinic Manager, and Providers to meet the defined goals of the customer, shift, department and organization. Communication with the health care team related to progress, concerns, questions or problems that arise are an essential element of the Medical Assistant role.

Clinical Care:

The Medical Assistant will perform clinical and clerical tasks to assist with the management of customer flow throughout the clinic. Tasks include standard rooming processes, giving immunizations, injections, and other medications as directed by the provider; and performing laboratory specimen collection as needed. Dependent upon the specialty and clinic location, the Medical Assistant also may:

• Provide telephone support
• Facilitate communication between customers and providers
• Assist with prescription refills
• Perform x-ray duties as assigned if individual has passed the x-ray operator exam
• Perform phlebotomy duties
• Perform clinic laboratory tests

Clinic Support:

The Medical Assistant also may provide support to the clinic:

• Front desk/check-in support
• Ordering and stocking supplies
• Assistance with prior authorizations

Other:

• The team member is accountable to demonstrate proficiency for the skills outlined in the NMH Medical Assistant scope of Practice.
• Additional skills requiring competency evaluation are defined by Blaze Health and dependent on clinic.
• The team member is accountable to maintain skill proficiency, including improvement where deemed necessary, and upgrading any additional or new skills on the appropriate position skills list.
• Accepts other duties as assigned to promote the accomplishment of organizational goals.
• The Medical Assistant takes direction from the Physician, Provider, Registered Nurse, Clinic Supervisor and Clinic Manager.

Compliance:

• Understands and follows principles and standards as outlined in Code of Conduct.
• Protects customer and team member privacy and only accesses customer- and/or team member-related information as needed to perform job duties.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.
• Recognizes and complies with legal, regulatory, accrediting, and procedural requirements related to area of responsibility.

Benefits package may include:

• Team member and dependent health and dental insurance plans.
• Team member and dependent options for life insurance, up to five times the annual salary.
• Short-term and long-term disability plans.
• Health Savings Account.
• Team member pharmacy.
• Medication Therapy Management Services.
• Employee Assistance Program.
• Team member health clinic services.
• Generous paid time off (PTO) plans.
• Retirement savings plans, including up to a 4 percent match for team member 401(k) contributions.
• Flexible Spending Accounts.

Education:

• High School graduate or equivalent (i.e. GED) required.
• Graduate of an accredited Medical Assistant program required, on the job experience or training, and participation in a registration program conducted by an accredited by a national health services organization, such as American Medical Technologists, and passing the credentialing exam.- Required
• Medical Assistant certification - Required

Experience

• Previous experience in a clinical setting - Required
• Passed x-ray operator's examination or willing to take exam according to individual clinic needs.

Knowledge, Skills and Abilities

• Must be able to prioritize multiple tasks in an efficient manner.
• Knowledge of and skill in using computer software applications.
• Travel using personal vehicle to various local worksites is required. Only applicable for Occupational Medicine.

Required Licensure OR Certification:

• Current BLS Certification

State License Requirements

• Minnesota

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