Job Description

Cash Posting and Data Entry Representative Location Temple Terrace, FL : It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! The Cash Posting and Data Entry Representative is responsible to post manual payments, download Electronic Remittance Advise (ERA) for systematic posting, and key manual rejections from ERA to patient accounts daily. Other daily functions include batch uploads and data entry. Qualifications: • High School Diploma or GED • Minimum of one (1) year cash posting and data entry experience • Knowledge of third party billing and state and federal collections regulations preferred • Accurate typing and data entry skills and detail oriented • Ability to prioritize and multi-task independently with little supervision • Must be self-motivated and service oriented • Excellent written and verbal communication skills • Proficient in Microsoft Excel • Good understanding of medical terminology and codes preferred • Good problem-solving skills to handle complex situations Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Duties: • Performs accurate daily cash posting and balancing. • Identifies and resolves cash discrepancy. • Identifies and alerts management of payor cash fluctuation trends and/or payor recoupments. • Identifies and assists management with payor Electronic Funds Transfer (EFT) and Electronic Remittance Advise (ERA) conversion. • Performs daily batch uploads through billing clearinghouse. • Inputs Client Data Correction into Electronic Health Record. • Processes weekly Third Party Administrator (TPA) community physician charges for hospice billing. • Performs other duties as assigned. This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

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