Upland Capital Group, Inc. is an AM Best rated “A-” VIII specialty property/casualty insurer headquartered in Dallas, Texas. Through its wholly owned insurance carrier, Upland Specialty Insurance Company, the company markets, underwrites and services specialty insurance products in select markets to include excess transportation, construction casualty, excess casualty, primary general liability, excess public entity, professional liability errors and omissions, excess cyber liability as well as product recall.
We focus on “old school” underwriting as a craft, add “new school” analytics and technology, and encourage a gritty, growth mindset among people called “we entrepreneurs.”
On our Risk, Analytics, and Data (RA&D) team, we focus on Actuarial, Data Science, Data and Model Engineering, and Enterprise Risk Management functions. Our Actuarial and Data Science model environment and architecture is containerized, and we are cloud based, running on Azure. Our vision is to build highly automated and efficient processes to build, test, and deploy our models and products for enhancing actuarial, underwriting and claim insights with timely and relevant data-driven analytics and technology. We look to create solutions that require creative problem solving and a close collaboration with stakeholders across the organization, not limited by a ‘one size fits all’ mindset.
As an Excess and Surplus (E&S) carrier, we face unique and interesting problems every day. We are seeking a Business Analyst, Insurance Data and Analytical Solutions to join our RA&D department. This role will report to the Director, Analytics Product Management.
DUTIES AND RESPONSIBILITIES:
• Work directly with actuarial, underwriting, operations, and claims to gather, refine, and document requirements
• Translate high-level and often ambiguous business objectives into clear, structured requirements for engineering and analytics teams
• Document technical specifications, workflows, and user guides for self-built data and analytics solutions
• Coordinate across functions to ensure a holistic understanding of business requirements before initiating development
• Participate in sprint planning, MVP scoping, and backlog grooming in partnership with the Technical Product Manager during rating platform development
• Assist with testing, feedback, and training during rollouts of new features or platform capabilities
• Support the execution of various department projects and strategies when needed
• Other duties as assigned
EXPERIENCE, EDUCATION, SPECIAL SKILLS REQUIRED:
• Bachelor's degree preferred but not required (5 years of experience required in lieu of degree)
• 3+ years of business analysis experience, ideally within the P&C insurance industry or related fields
• Basic understanding of technical topics (e.g., software development, data engineering, model deployment, Python, Git, Snowflake, etc.)
• Experience working with data, analytics, and model engineering teams
• Demonstrated ability to turn business needs into technical requirements and documentation
• Experience working cross-functionally across business and engineering teams
• Excellent verbal and written communication skills, especially with non-technical users
• Proficient with documentation tools (e.g., Confluence) and workflow tools (e.g., Jira)
• Strong critical thinking and structured problem-solving skills
• High attention to detail, organization, and follow-through
• Self-starter, quick learner, and creative problem solver that thrives in a flexible, fast paced, and remote work environment
Optional Experience, Education, and Skills:
• Experience within P&C insurance with focus on insurance data, pricing, underwriting, claims, or analytics
• Experience with rating-related solutions (e.g., pricing/portfolio tools, rating engine, raters, etc.)
• High familiarity with technical topics (e.g., software development, data engineering, model deployment, Python, Git, Snowflake, etc.) is a plus
• Exposure to rater governance, rating data model, reinsurer treaty reporting, renewal rate monitoring, or audit scenarios
Disclosures:
Pay Estimate: $90,000 – $120,000/year
Other compensation: annual incentive program
Benefits: health insurance including FSA and HSA options and free access to Teladoc, vision, dental, disability and life insurance, parental leave, responsible time off (unlimited vacation days without an accrual system), paid sick time as required by law, 401(k), tuition reimbursement and employee assistance program.
Anticipated close date: May 19, 2025
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